If you have any problem with your order please contact us with Email, We will give you a satisfactory answer within 1 to 12 hours.
If you are not 100% satisfied with your purchase, you can either return your order for refund or exchange it for something else.
Our policy lasts 10 days. If 10 days have gone by since you receiving, unfortunately, we can’t offer you a refund or exchange.
Returned or exchanged products must be in the condition you received them （unused）and in the original box or packaging.Any fees MrBite incurs from returned packages will be deducted from the final refund (i.e return import taxes or additional shipping charges and 10% restocking fee). If the return has been approved, your refund will be processed and a credit will automatically be applied to your credit card or original method of payment.
Customers are responsible for the shipping costs of returning the item(s). Shipping costs are non-refundable.
Exchanges (if applicable)
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at NUOHEN@HOTMAIL.COM
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
Cancellations (if applicable)
Order cancellation requests must be made prior to order ship time.If your order has already been processed or shipped by the time a request is made, it will not be approved.
All canceled orders and refund requests will be subject to a 10% cancellation fee.
Thanks for your support!
2nd floor,Dongzhou Road #133,JiangDong Street,YiWu City jinhua, 322000 Zhejiang,China
Tel: +86 13962308974（Whatsapp）
Email : NUOHEN@HOTMAIL.COM